Terms of Service

1. Use of the Website

 

You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:

• Use the website in any manner that violates applicable laws or regulations.

• Attempt to gain unauthorized access to our systems or networks.

• Interfere with the operation or security of the website.

• Upload or transmit malicious software or harmful code.

• Copy, reproduce, distribute, or exploit website content without our prior written permission.

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2. Product Information

 

We make reasonable efforts to ensure that product descriptions, specifications, images, and technical information are accurate.

However:

• Product specifications may change without prior notice.

• Product images are for illustration purposes only and may differ from the actual product.

• Customers are responsible for confirming that products meet their application requirements before placing an order.

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3. Quotations and Orders

 

All quotations are subject to change until accepted by us.

Orders are subject to our acceptance and product availability. We reserve the right to refuse or cancel any order due to:

• Pricing or typographical errors

• Product availability

• Export restrictions

• Payment issues

• Suspected fraud or unauthorized transactions

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4. Pricing and Payment

 

Unless otherwise stated:

• Prices are quoted in the specified currency.

• Taxes, customs duties, import fees, shipping charges, and insurance are not included unless expressly stated.

• Full payment may be required before shipment unless credit terms have been approved.

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5. International Sales and Export

 

Our products are sold worldwide.

Customers are responsible for:

• Compliance with their local import laws and regulations

• Obtaining any required import permits, licenses, or certifications

• Paying customs duties, VAT, GST, taxes, brokerage fees, and other import-related charges

• Verifying that imported products comply with local electrical, safety, radio, or telecommunications regulations

We reserve the right to refuse shipments to destinations prohibited by applicable export control or trade laws.

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6. Shipping and Delivery

 

Delivery dates are estimates only and are not guaranteed.

Risk of loss and ownership of products transfer to the customer in accordance with the agreed shipping terms (such as the applicable Incoterms® or other agreed delivery terms).

We are not liable for delays caused by carriers, customs clearance, weather, government actions, or other events beyond our reasonable control.

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7. Returns and Refunds

 

Returns are governed by our separate Return Policy.

Unless otherwise stated:

• Returned products require prior Return Merchandise Authorization (RMA).

• Customers are responsible for return shipping, freight, insurance, customs duties, taxes, and related costs.

• Refunds apply only to the approved returned products and do not include the original shipping or freight charges.

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8. Warranty

 

Products are covered only by the warranty provided with the product or otherwise agreed to in writing.

The warranty does not cover damage resulting from:

• Improper installation

• Misuse or abuse

• Unauthorized modification or repair

• Incorrect wiring

• Accident or negligence

• Operation outside published specifications

• Normal wear and tear

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9. Technical Support

 

Technical support is provided for our products as reasonably available.

Advice, recommendations, and technical assistance are provided in good faith but do not constitute a guarantee that a product is suitable for a particular application. Customers remain responsible for evaluating product suitability for their intended use.

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10. Intellectual Property

 

All content on this website, including but not limited to:

• Product designs

• Logos

• Trademarks

• Product photographs

• Technical drawings

• Software

• Documentation

• Text and graphics

is owned by or licensed to [M2M Solution] and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without our prior written permission.

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11. Limitation of Liability

 

To the maximum extent permitted by applicable law, [M2M Solution] shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to:

• Loss of profits

• Loss of business opportunities

• Production downtime

• Data loss

• Equipment failure

• Business interruption

Our total liability relating to any product or order shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

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12. Indemnification

 

You agree to indemnify and hold harmless [M2M Solution], its directors, employees, distributors, agents, and affiliates from any claims, liabilities, damages, costs, or expenses arising from:

• Your misuse of our website or products

• Your violation of these Terms

• Your violation of applicable laws or regulations

• Your infringement of any third-party rights

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13. Force Majeure

 

We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including but not limited to:

• Natural disasters

• Fire

• Flood

• Earthquake

• Pandemic

• War

• Terrorism

• Labor disputes

• Government actions

• Transportation disruptions

• Supply chain shortages

• Power or communication failures

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14. Privacy

 

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

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15. Changes to These Terms

 

We may update these Terms of Service from time to time without prior notice.

The revised Terms become effective upon publication on this website. Continued use of the website after any changes constitutes acceptance of the updated Terms.

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16. Contact Information

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If you have questions regarding these Terms of Service, please contact us:

M2M Solution
Email: m2msolution39@gmail.com
Website: m2msmart.net